Welcome to www.transitionconciergeintl.com. The www.transitionconciergeintl.com website (the «Site») is comprised of various web pages operated by Transition Concierge International, LLC («TCI»). www.transitionconciergeintl.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the «Terms»). Your use of www.transitionconciergeintl.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
www.transitionconciergeintl.com is a Forum/Online discussion Site.
TCI is a full-service provider of expat education and transition services. We exist to educate expats about their options and to support them during every step of their transition. We allow customers to embrace their dream of living abroad, while also addressing the realities of being an expat. Our objective is to assist all aspiring expats in moving abroad, and to create a network of like-minded people to share the experience and excitement of expats everywhere.
Visiting www.transitionconciergeintl.com or sending emails to TCI constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that TCI is not responsible for third party access to your account that results from theft or misappropriation of your account. TCI and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Children Under Thirteen
TCI does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.transitionconciergeintl.com only with permission of a parent or guardian.
Subscriptions are month-to-month and non-cancellable for the first three months.
Links to Third Party Sites/Third Party Services
www.transitionconciergeintl.com may contain links to other websites («Linked Sites»). The Linked Sites are not under the control of TCI and TCI is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. TCI is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by TCI of the site or any association with its operators.
Certain services made available via www.transitionconciergeintl.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.transitionconciergeintl.com domain, you hereby acknowledge and consent that TCI may share such information and data with any third party with whom TCI has a contractual relationship to provide the requested product, service or functionality on behalf of www.transitionconciergeintl.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of TCI or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. TCI content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of TCI and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of TCI or our licensors except as expressly authorized by these Terms.
Use of Communication Services
The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, «Communication Services»). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.
By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.
TCI has no obligation to monitor the Communication Services. However, TCI reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. TCI reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
TCI reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in TCI’s sole discretion.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. TCI does not control or endorse the content, messages or information found in any Communication Service and, therefore, TCI specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized TCI spokespersons, and their views do not necessarily reflect those of TCI.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
Materials Provided to www.transitionconciergeintl.com or Posted on Any TCI Web Page
TCI does not claim ownership of the materials you provide to www.transitionconciergeintl.com (including feedback and suggestions) or post, upload, input or submit to any TCI Site or our associated services (collectively «Submissions»). However, by posting, uploading, inputting, providing or submitting your Submission you are granting TCI, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. TCI is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in TCI’s sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
Third Party Accounts
You will be able to connect your TCI account to third party accounts. By connecting your TCI account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.
The Service is controlled, operated and administered by TCI from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the TCI Content accessed through www.transitionconciergeintl.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless TCI, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. TCI reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with TCI in asserting any available defenses.
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and TCI agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. TRANSITION CONCIERGE INTERNATIONAL, LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
TRANSITION CONCIERGE INTERNATIONAL, LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED «AS IS» WITHOUT WARRANTY OR CONDITION OF ANY KIND. TRANSITION CONCIERGE INTERNATIONAL, LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
TCI reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Florida and you hereby consent to the exclusive jurisdiction and venue of courts in Florida in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and TCI as a result of this agreement or use of the Site. TCI’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of TCI’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by TCI with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and TCI with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and TCI with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
TCI reserves the right, in its sole discretion, to change the Terms under which www.transitionconciergeintl.com is offered. The most current version of the Terms will supersede all previous versions. TCI encourages you to periodically review the Terms to stay informed of our updates.
TCI welcomes your questions or comments regarding the Terms:
We collect information about you, such as your name, email address, rewards number, and credit/debit card details through your use of the Site.
We use your information to provide the requested services, maintain and improve the Site, and send you marketing communications.
We share your information with our affiliated companies, partners (such as hotels and other travel partners) and third party service providers as described below.
We maintain reasonable security measures to protect your information and require our partners and service providers to do the same.
Access and Data Subject Rights
You can access and correct your Personal Information, and exercise certain other rights to your Personal Information by contacting us as detailed below.
TCI Marketing Emails
You can opt-out of TCI’s email marketing communications by using the unsubscribe link in our marketing emails.
Third Party Links
We provide links to third-party websites that are not owned or controlled by us and are governed by separate user terms and privacy statements.
What information we gather and use:
When you use the TCI Site or other services available through the TCI Site, we collect certain Personal Information, such as your name, email address, telephone number, username, password, mailing address, rewards number, credit/debit card number and related information.
We display personal testimonials of satisfied customers on our Site in addition to other endorsements. With your consent we will post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us using the information listed below.
If you access the TCI Site from a mobile device, with your consent, we will also gather geographic location information from you, to better customize your experience using the TCI Site.
As is true of most websites and apps, we also gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, device ID, and clickstream data. We use this information, to analyze trends, to administer the Site, to track users’ movements around the Site and to gather demographic information about our user base as a whole. We do not consider this automatically collected data to be Personal Information except where we can link it to you as an individual or where applicable law requires us to.
How we use information:
We share and use the information we collect in the following ways:
To administer the Site: Your information helps us provide you with the services offered on our Site.
To personalize your experience: Your information helps us to better respond to your individual needs.
To improve our Site: We continually strive to improve our offerings based on the information and feedback we receive from you.
To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions: Specifically, your information will be shared with hotels and other travel partners to process transactions made on the TCI Site, and to third-party providers of credit card transaction.
To send periodic emails: The email address you provide for order processing will be used to send you information and updates pertaining to your order. We will also email you about specials and promotions offered through our Site, with your consent where required (see, “Unsubscribing from TCI Marketing” below).
To implement social networking features: Specifically, you can log in to our Site using sign-in services such as Facebook Connect. These services will authenticate your identity and provide you the option to share certain Personal Information with us, such as your name and email address, to automatically register an account with us. Services like Facebook Connect give you the option to post information about your activities on this Site to your profile page to share with others within your network. Our Site also includes social media features, such as the Facebook Like button, links to our various social media pages and Widgets, such as the Share this button or interactive mini-programs that run on our Site.
Certain regions, such as the European Union, require us to explain the legal bases we rely on to collect and process your Personal Information. We rely on: (1) Necessity to perform a contract with you – we need to process your Personal Information in order to provide desired content to you, answer questions and requests from you, and provide customer support; (2) Our legitimate interests – we process your information to maintain the security and safety of the Site, to detect and prevent fraud, to protect and defend the rights or property of others, or our own rights and interests, and to respond to lawful requests, court orders, and legal process; (3) Compliance with legal obligations – we need to process your information to comply with relevant laws and regulatory requirements, such as to substantiate tax liability; and (4) Consent – we rely on consent for direct marketing communications and certain cookies, which you can opt out of as detailed above.
How we share information;
With trusted third parties (such as partners or credit card processors) who assist us in operating our business, processing credit card transactions or otherwise conducting our business, or providing services to you, so long as those parties agree to keep this information confidential. These companies are authorized to use your Personal Information only as necessary to provide these services to us. We will not sell or otherwise share your Personal Information to third parties for their direct marketing purposes without your consent. However, non-personally identifiable visitor information will be provided for marketing, advertising, or other uses.
With our affiliated group companies who have access to this information with our permission and who need to know or have access to this information to perform the service requested by you (including customer services) and internal (audit/compliance) investigations.
With regulatory authorities, courts, government agencies and other third parties when permitted or required by applicable law/regulation, to comply with a subpoena or similar legal process, to enforce TCI Site policies, or protect ours or others’ rights, property, or safety.
In connection with a business transfer, if TCI is involved in a reorganization, merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Site of any change in ownership.
How we protect your information:
We implement commercially reasonable security measures to maintain the safety of your Personal Information when you place an order or enter, submit, or access your Personal Information on the Site. All supplied sensitive information (such as credit/debit card information) is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your credit card number(s) will not be stored on our servers, unless specifically required. Any credit/debit card numbers are processed, stored and transferred in a PCI compliant manner. Since no method of electronic processing, storage or transmission is 100% secure, if you have reason to believe that your experience on the Site is no longer secure (such as your account has been compromised), please contact us immediately as detailed below.
Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the websites or service providers’ systems to recognize your browser and capture and remember certain information. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. We use session and persistent cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off certain cookies via your browser settings. Like most websites, if you turn certain cookies off, some of our services may not function properly.
You can opt-out of receiving targeted advertisements by visiting www.networkadvertising.org/choices/ or www.aboutads.info/choices. However, even if you opt-out such technology, you may continue to receive advertisements from the relevant ad network, but the advertisements will not be tailored to your browsing activities and interests. Please also visit here to opt out of Google Analytics.
At this time, the Site is not configured to honor browsers’ “Do Not Track” signals. Updating and correcting information We encourage you to promptly update your Personal Information if it changes. You can correct, update, amend, remove, or ask to have it removed by making the change on your user account settings page, or exercise any rights under applicable law, including to access, delete, restrict, object or transfer your Personal Information by emailing our Customer Support at email@example.com or by contacting us by postal mail at the contact information listed below. If you no longer desire our service, please contact us directly using the same contact information. We will comply with requests under this section as soon as reasonably practicable as required by applicable law.
We will retain your Personal Information for as long as your account is active or as needed to provide you services. However, we will need to retain and use certain Personal Information for record-keeping purposes, such as to complete and process any transaction you began prior to any request, as necessary to comply with our legal obligations, such as our tax, fraud and compliance obligations, to resolve disputes, or for other purposes as required or permitted by applicable law. In addition, please note that even if you opt-out of receiving marketing communications from us, we will still need to send you service-related communications and may need to keep Personal Information we have collected about you for record-keeping in order to honor your requests, research and other purposes.
Unsubscribing from TCI Marketing:
If you wish to subscribe to our newsletter or other promotional email, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you can choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at firstname.lastname@example.org. If you are having difficulty unsubscribing using the above methods, please contact us as detailed below.
Links to other websites:
A Special Note About Children
Persons under the age of 18 are not eligible to use any services on our Site.
Terms and Conditions
Transition Concierge International LLC
950 S Pine Island Road
Plantation, FL 33558
If you reside in the EU, you can also contact your local data protection authority with any questions or complaints about our privacy practices.